Refund Policy

At Streetlight Gallery, every event is intentionally curated and produced with care the, programming, and overall experience. As a small independent organization, ticket sales directly support the production costs associated with each session and allow us to continue creating meaningful communal listening experiences.

Because of this, all ticket sales are generally considered final.

Ticket Purchases

All tickets purchased for Streetlight Gallery events, listening sessions, and experiences are non-refundable and non-transferable unless otherwise stated.

We encourage attendees to double check their availability before purchasing tickets.

If You Can No Longer Attend

If you are unable to attend an event after purchasing a ticket, we encourage you to gift or transfer your ticket to a friend, family member, or someone else who may enjoy the experience. We simply ask that you notify us in advance with the updated attendee information when possible.

Exceptions

While our standard policy is that tickets are non-refundable, we understand that emergencies and unexpected circumstances can arise.

Refund requests may be considered on a case-by-case basis under exceptional circumstances, including:

  • Serious illness or medical emergency

  • Family emergencies

  • Event cancellation or major event changes initiated by Streetlight Gallery

Please note that submitting a request does not guarantee a refund.

Event Cancellations or Rescheduling

If Streetlight Gallery cancels an event, ticket holders will receive either:

  • A full refund, or

  • The option to transfer their ticket to a rescheduled date or different event.

If an event is rescheduled, tickets will automatically transfer to the new date unless otherwise communicated.

Late Arrivals & No-Shows

Tickets will not be refunded for late arrivals, missed experiences, or no-shows.

Contact

For questions regarding tickets, transfers, or special circumstances, please contact us directly.

We appreciate your understanding and support. Every ticket purchased directly contributes to sustaining independent programming, community-centered experiences, and the continued growth of Streetlight Gallery.